Privacy Policy

Privacy policy
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Privacy Policy for Head2Heart Psychology

IntroductionHead2Heart Psychology is committed to protecting the privacy of individuals and handling personal information responsibly and in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store personal information.Collection of Personal InformationWe collect personal information to provide psychological services and manage our operations effectively. This information may include:

  • Name, contact details (such as phone number and email address), and date of birth.
  • Health information necessary for psychological assessment and treatment.
  • Information provided by third parties, such as other health professionals, with your consent.

We collect personal information directly from you during consultations, through our website, or via forms and communications.Use and Disclosure of Personal InformationWe use personal information primarily to provide psychological services, including:

  • Conducting assessments and delivering therapy sessions.
  • Communicating with you regarding appointments and treatment plans.
  • Complying with legal and regulatory obligations.

We may disclose personal information to third parties, such as other health professionals or agencies, only with your consent or as required by law.Data Security and StorageWe take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:

  • Storing information securely in electronic and paper formats.
  • Limiting access to personal information to authorized personnel only.
  • Implementing security measures such as encryption and secure databases.

Access and CorrectionYou have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.Cookies and Website AnalyticsOur website uses cookies to enhance user experience and analyze website traffic. Cookies collect non-personal data, such as browser type and pages visited. By using our website, you consent to the use of cookies. You can control cookie settings through your browser preferences.Contact UsFor any questions or concerns regarding this Privacy Policy or to access or correct your personal information, please contact us at:

Changes to This PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.

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